Who we are
This website is operated by In Line Dentistry, 20855 Golden Springs Dr, Ste 108, Diamond Bar, CA 91789 ("we," "us"). For any privacy question or request, contact us at 909-598-1122 or inlinedentistry@gmail.com.
A note about health information
This website is a marketing and appointment-request site — it is not a patient portal and is not designed to collect Protected Health Information (PHI). Our booking form asks you not to include medical details; please keep clinical questions for your visit or a phone call. Health information you share with the practice as a patient is handled under our separate Notice of Privacy Practices, available at the office.
Information we collect
Through this website we collect:
- Contact details you submit — name, phone number, email, preferred appointment day and time, and any message you type when you request an appointment.
- Consent records — the text of the communications consent you check and a timestamp, kept as proof of your opt-in.
- Technical and marketing data — device and browser information, pages visited, and advertising identifiers (such as Google click IDs and UTM campaign tags) collected via cookies and similar technologies, subject to your consent choices where required.
How we use it
- To respond to your appointment request and confirm scheduling by call or text.
- To send appointment-related messages you've consented to. Message and data rates may apply; reply STOP any time to opt out.
- To measure which of our advertising and marketing actually works (campaign attribution), and to improve the website.
- To keep records we're legally required to keep and to protect against misuse.
Cookies and analytics
We use Google Tag Manager, Google Analytics 4, and Google Ads measurement. In regions that require it, these tools run in a consent-gated mode and stay off until you allow them. Advertising cookies help us know that an ad led to a booked visit; they do not carry your health details — our analytics deliberately exclude visit reasons and insurance information.
When we share information
We do not sell your personal information for money. We share it only with service providers who run this website's plumbing for us — appointment/CRM software that receives your booking request, website hosting, and the analytics/advertising tools above — each bound to use it only to provide their service. We may also disclose information if the law requires it.
Under the California Privacy Rights Act, the use of advertising cookies can count as "sharing" for cross-context behavioral advertising. Your opt-out choices are below.
Your privacy choices (California — CCPA/CPRA)
California residents have the right to:
- Know what personal information we've collected about you.
- Delete personal information we hold (with legal record-keeping exceptions).
- Correct inaccurate personal information.
- Opt out of "sharing" for cross-context behavioral advertising — the "Do Not Sell or Share My Personal Information" right.
- Non-discrimination — exercising these rights never affects your care.
To exercise any of these rights, call 909-598-1122 or email inlinedentistry@gmail.com with "Privacy request" in the subject. We verify requests by matching the contact details we hold and respond within the legally required window. You may also use an authorized agent.
To opt out of advertising cookies on this device, decline or withdraw consent in your browser's cookie controls; ad-measurement tags on this site honor those consent signals.
Retention and security
Appointment-request records and consent logs are kept as long as needed for scheduling, legal, and record-keeping purposes, then deleted. Data in transit to our systems is encrypted, and access is limited to the team members who schedule and manage your visit.
Children
This website is intended for adults booking care for themselves or their family. We do not knowingly collect personal information online from children under 13; parents book on their children's behalf.
Changes to this policy
If this policy changes, the new version appears here with an updated effective date. Material changes are noted prominently on this page.
Contact
In Line Dentistry
20855 Golden Springs Dr, Ste 108
Diamond Bar, CA 91789
909-598-1122 ·
inlinedentistry@gmail.com